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IT Manager in Torrance, CA at SONSRAY

Date Posted: 3/22/2018

Job Snapshot

Job Description

IT Manager

About the Company

Sonsray is a privately owned company and the official Thermo King and Case Dealer in California, Nevada, Oregon, and Washington. Our Sonsray team is a growing dynamic company with 22 locations where we offer a unique environment that fosters individual growth and rewards performance.

Sonsray is seeking a professional IT Manager to join their dynamic team at our corporate office in Torrance, CA. The IT Manager is responsible for overseeing, managing and maintaining the company's information technology projects from development to completion. Responsibility will include managing the day-to-day department operations including new hire set-up, helpdesk quality, and month-end support. The IT Manager will act as a liaison between the company’s business information users, technical staff, contractors, and partners to ensure that the business and user requirements are met. This position reports directly to the President.

Primary responsibilities:

  • Manage helpdesk and system administration employees
  • Develop requirements, outlines, budgets, and schedulers for information technology projects
  • Develop ROI calculations
  • Manage all IT vendors and approve monthly invoices.
  • Work with all departments to identify system integration opportunities
  • Act as a liaison between the users, technical staff, and contractors to ensure the requirements are met
  • Identify training opportunities for staff and users
  • Oversee projects from conception to completion
  • Ensure projects are completed within budget and on time
  • Develop and maintain helpdesk ticket resolution policies and ensure service quality
  • Administers server platforms for all business processes: Business system, Analytics, Email, Phone, File-sharing...
  • Updates and further develops specific departmental websites

Requirements:

  • Bachelor’s degree in MIS or related field is required
  • 5+ years of directly related experience is required
  • Professional personal presentation
  • Adhering to budget constrains while ensuring effective control of results and taking corrective action to achieve technology objectives.
  • Remaining up-to-date on current and future technologies emerging in the industry.
  • Strong leadership and independence, providing service with professionalism
  • A true desire to work with and help people
  • Excellent and effective verbal and written communication skills internally and externally
  • Excellent people skills, able to work well with different types of personality, forward-thinking attitude and customer service
  • Initiative to take on new tasks as they arise
  • Must be able to work well under pressure and adjust priorities, as needed
  • Attention to detail
  • Initiative
  • Reliability

Must have a professional understanding of:

  • Virtual/Cloud environment management
  • Windows Domain
  • Networked printers
  • Wireless networks
  • Security cameras
  • Complex Networking/SDWAN & MPLS
  • VOIP
  • Firewalls
  • Routers
  • File Servers
  • Fiber/Fixed wireless outage management
  • Use of remote access technologies (LogMein, TeamViewer, etc.)
  • Network data cabling and termination

 

Benefits:

Benefit package includes HMO/PPO medical, dental, vision, and life insurance plan, 401k matching, paid vacation, sick, and holiday. Corporate fitness facility provided.    

 

Job Requirements

  • Bachelor’s degree in MIS or related field is required
  • 5+ years of directly related experience is required
  • Professional personal presentation
  • Adhering to budget constrains while ensuring effective control of results and taking corrective action to achieve technology objectives.
  • Remaining up-to-date on current and future technologies emerging in the industry.
  • Strong leadership and independence, providing service with professionalism
  • A true desire to work with and help people
  • Excellent and effective verbal and written communication skills internally and externally
  • Excellent people skills, able to work well with different types of personality, forward-thinking attitude and customer service
  • Initiative to take on new tasks as they arise
  • Must be able to work well under pressure and adjust priorities, as needed
  • Attention to detail
  • Initiative
  • Reliability

Must have a professional understanding of:

  • Virtual/Cloud environment management
  • Windows Domain
  • Networked printers
  • Wireless networks
  • Security cameras
  • Complex Networking/SDWAN & MPLS
  • VOIP
  • Firewalls
  • Routers
  • File Servers
  • Fiber/Fixed wireless outage management
  • Use of remote access technologies (LogMein, TeamViewer, etc.)
  • Network data cabling and termination